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VOICE OF CUSTOMER

NPS = The Promoter Score

The Net Promoter Score can be calculated by asking the customer just one question: Based on your experience, would you recommend our product / service / company to family, friends or colleagues? The customer will indicate a (score) between 0 and 10.

VOICE OF EMPLOYEE

eNPS = Employee NPS

The Employee Net Promoter Score, or eNPS, or Employee NPS, is a KPI used to measure Employee Engagement and to be specific the loyalty of employees to a company. The eNPS is directly correlated to an employee's short-term intentions.

VOICE OF BUSIINESS

Real-time insight into processes

No more waiting for audit results. By digitizing quality measurements, you always have real-time insight into all measurements and checks. Which means you can really check the status whenever you want.

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TOOL BOX

What is in our tool box?

  • Extensive experience in organization management

  • A solid marketing & sales team

  • Creative IT knowledge

  • Best software for collecting and presenting data

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